![]() ![]() Check if there are any broken springs on the lock cylinder. Ensure the door is not warped or damaged, especially if exposed to extreme temperatures.If it is not adequately aligned, adjust until it lines up perfectly. Check if the lock cylinder is correctly aligned with the strike plate.Make sure that all screws are tightened and secure, especially those attached to hinges.Check if there are any obstructions in front of or behind your lock cylinder that might prevent it from locking or unlocking properly.The following steps will help you check whether your door is properly aligned: If the door is not aligned, the Schlage turn lock feature will also not work correctly. It is essential to make sure that your door is properly aligned. ![]() Make sure that your door is properly aligned. If you can’t finally solve your problem with our article content, please contact the Official aftermarket.īut if you want to change your current home door lock, check out our TTlock smart lock to help you manage your door more safely and conveniently with your phone. Please note that ShineACS Locks is just writing the Schlage turn lock feature not working troubleshooting article and providing possible handling suggestions, not offering after-sales service. You should be able to lock your deadbolt without a user code.
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